Shipping policy
### SHIPPING POLICY
**Digital Products & Instant Access**
For digital downloads, courses, and digital access services, delivery is immediate upon order confirmation. You will receive an instant download link on the order confirmation page and via email.
**Physical Orders Processing Time**
All physical merchandise orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a follow-up notification once your order has shipped.
**Shipping Rates & Estimated Delivery Times**
Shipping charges for your order are calculated and displayed at checkout.
* **Standard Shipping (United States & Europe):** 5 to 12 business days.
* **International Shipping:** 7 to 15 business days, depending on destination.
**Order Tracking**
Once your order has shipped, you will receive an email notification containing a tracking number to monitor its progress. Please allow up to 48 hours for tracking information to update.
**Customs, Duties, and Import Taxes**
ZENITHIA LLC is not responsible for any customs fees, duties, or import taxes applied to your order upon arrival in your country. All fees imposed during or after shipping are the sole responsibility of the customer.
**Contact Information**
If you have not received your order or have questions regarding shipment tracking, please contact our support team:
* **Email:** support@zenith-ag.shop
* **Company:** ZENITHIA LLC